Privacy Policy – Solas Mind and Body

Solas Mind and Body (“we”, “our”, “us”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Acts 1988–2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us online.

Information We Collect

We may collect the following categories of personal data:

Contact details – name, email address, phone number, and any information you provide via our website contact forms.
Technical information – IP address, browser type, device information, and website usage data (through cookies and analytics).
Communication records – details of enquiries you send via our website or email.

2. How We Use Your Personal Data

We will only use your data in line with GDPR principles and for legitimate purposes, including to:

Respond to your enquiries and provide information you request.
Manage appointments, referrals, or services where applicable.
Improve and secure our website.
Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your data lawfully under one or more of the following bases:

Consent – where you voluntarily submit information via our website.
Contract – where processing is necessary to deliver services you request.
Legitimate interests – to manage and improve our website, respond to general enquiries, and protect our IT systems.
Legal obligation – to comply with Irish or EU law.

4. Sharing of Data

We do not sell or trade your personal data. We may share information only with:

IT and website service providers acting under contract and subject to confidentiality obligations.
Regulators, law enforcement, or courts where legally required. All third parties must process your data in compliance with GDPR and our instructions.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes it was collected for, or to comply with legal, regulatory, or professional obligations.

Website enquiries: retained no longer than 12 months, unless they lead to ongoing correspondence.
Technical data (cookies/analytics): retained in line with our cookie policy.

6. Security of Data

We apply strict organisational and technical measures to safeguard your information, including encryption, access controls, and secure servers. However, please note that transmission of data over the internet is never 100% secure.

7. Your Rights under GDPR

As a data subject in Ireland, you have the right to:

Request access to the personal data we hold about you.
Request rectification of inaccurate or incomplete data.
Request erasure of your data where appropriate (“right to be forgotten”).
Restrict or object to processing of your data.
Request portability of data you have provided.
Withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us (see Section 9).

8. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can control or disable cookies through your browser settings. For more details, please refer to our [Cookie Policy].

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: hello@solasmindandbody.ie

10. Right to Lodge a Complaint

If you believe your personal data has not been handled correctly, you have the right to lodge a complaint with the Data Protection Commission (DPC):
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: https://www.dataprotection.ie

– Last updated: 09/09/2025

Solas Mind

Mental Health Clinic